Terms and Conditions

Effective Date: 23/12/2025

Organization Name: Crisis Support Charity

Website: https://crisissupportcharity.org

Country of Operation: Jamaica

1. Acceptance of Terms

By accessing, browsing, donating, purchasing merchandise, or otherwise using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Refund & Return Policy. If you do not agree with these terms, please discontinue use of the website.

2. Purpose of the Website

This website is operated by Crisis Support Charity for the purpose of:

• Accepting charitable donations to support our programs and initiatives

• Selling branded merchandise to raise funds for charitable activities

• Providing information about our mission, programs, and impact

All funds raised are applied toward furthering our charitable objectives.

3. Eligibility & User Conduct

By using this website, you represent that:

• You are at least 18 years old or have the consent of a parent or legal guardian

• All information you provide is accurate and truthful

• You will not use this website for unlawful, fraudulent, or harmful purposes

You agree not to:

• Misuse donation systems or payment gateways

• Attempt to interfere with website functionality or security

• Upload or transmit malicious code, spam, or misleading content

4. Donations

4.1 Nature of Donations

• All donations are voluntary contributions made to support charitable activities.

• Donations do not constitute the purchase of goods or services.

4.2 Non-Refundable Donations

• Donations are generally non-refundable, except in limited cases outlined in our Refund & Return Policy.

• By donating, you acknowledge that funds may be allocated at the charity’s discretion to areas of greatest need.

4.3 Donation Receipts

• Donation confirmations and receipts are issued electronically.

• It is the donor’s responsibility to retain records for tax or personal purposes, where applicable.

5. Merchandise Sales

5.1 Product Availability

• All merchandise is subject to availability.

• We reserve the right to limit quantities or discontinue products at any time without notice.

5.2 Pricing

• Prices are listed in [Insert Currency] and are subject to change without prior notice.

• Taxes, duties, and shipping fees (where applicable) are the responsibility of the purchaser.

5.3 Order Acceptance

• An order is not considered accepted until payment is successfully processed and confirmation is issued.

• We reserve the right to refuse or cancel any order at our discretion.

6. Shipping & Delivery

• Delivery timelines are estimates and not guaranteed.

• Crisis Support Charity is not responsible for delays caused by third-party carriers, customs, or circumstances beyond our control.

• Risk of loss passes to the purchaser upon shipment.

7. Returns & Refunds

All returns, refunds, and exchanges are governed by our Refund & Return Policy, which forms part of these Terms and Conditions.

8. Intellectual Property

All content on this website-including logos, images, text, graphics, videos, and trademarks—is the property of Crisis Support Charity or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written consent.

9. Third-Party Services

This website may use third-party service providers, including:

• Payment processors

• Shipping partners

• Analytics tools

We are not responsible for the policies, practices, or content of third-party websites or services.

10. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis.

Crisis Support Charity makes no warranties, express or implied, regarding:

• Website availability or error-free operation

• Accuracy or completeness of content

• Suitability of the website for any particular purpose

11. Limitation of Liability

To the fullest extent permitted by law, Crisis Support Charity, its directors, officers, employees, and volunteers shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Use of or inability to use the website

• Donations or merchandise purchases

• Unauthorized access to personal or payment information

12. Indemnification

You agree to indemnify and hold harmless [Charity Name] from any claims, damages, losses, or expenses arising from:

• Your use of the website

• Violation of these Terms and Conditions

• Violation of applicable laws or third-party rights

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Jamaica.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Kingston & St. Andrew, Jamaica.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will become effective upon posting on this page. Continued use of the website constitutes acceptance of the updated terms.

16. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact:

Crisis Support Charity

📧 Email: [email protected]

📞 Phone: 1 (876) 344-7028

📍 Address: Shortwood Road, Kingston 8, Jamaica